Universal Cashmere House (UCH Nepal) ensures that all the products are of the best quality and demonstrate excellence. From production to delivery, we look into the details with great scrutiny so that there won't be any complaint in terms of quality.
Since all of our products are handmade from processing, coloring to finish, so please consider us three-ten percent of allowances for colors & sizes. ?? Otherwise, if unused and pieces are received damaged, do kindly email us at info@uchnepal.com or WhatsApp at +977 9847694037 with the issue? A short description of the issue with a picture will be appreciated. And please make sure to do it within 7 days of receiving the parcel, after that we consider it as a sold and will not be entertained. We fully assure you of the soonest replacement or refund.